Houston Roofing & Improvements
At Houston Roofing & Improvements, we specialize in providing high-quality roofing installation, repair, and home improvement services in the Houston area. We are committed to protecting our customers’ privacy and ensuring that personal information is handled responsibly and securely.
Information We Collect
We may collect the following personal information:
- Full name
- Phone number
- Email address
- Property or service address
- Billing information
- Roofing or home improvement project details
- Information submitted through website contact forms or estimate request forms
- IP address, browser type, device information, and website usage data collected through cookies or analytics tools
How We Use Personal Information
We use personal information to:
- Provide roofing and home improvement services
- Respond to inquiries and provide free estimates
- Schedule inspections and appointments
- Send invoices and process payments
- Provide project updates
- Improve website functionality and customer experience
- Send promotional or service-related communications (if the customer opts in)
- Comply with applicable laws and regulations
SMS Communications
By opting into SMS messages through our website forms or other communication channels, you agree to receive SMS messages from Houston Roofing & Improvements. These messages may include:
- Appointment confirmations and reminders
- Estimate follow-ups
- Project updates
- Billing notifications
- Promotional offers
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to unsubscribe.
Reply HELP for assistance.
Your SMS consent is not shared with third parties or affiliates.
Sharing of Personal Information
We do not sell personal information.
Information may be shared only with:
- Service providers supporting our business operations (such as payment processors or scheduling platforms)
- Contractors or subcontractors as necessary to complete roofing or home improvement projects
- Legal authorities when required by law
SMS consent is not shared with third parties or affiliates.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Customer Rights
Customers may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of personal information
- Opt-out from marketing communications
To make a request, please contact us through our website or business contact number.